At Calaway we work directly with our customers which allows us to develop business relationships based on understanding. The necessity to stay in direct contact with our customers is the same today as it was when we started. This relationship is imperative because both of our businesses rely on timely, open, and honest communications not only about products, but the current economy around the world.

We improved the efficiency of our organization with the implementation of a custom designed software solution for agricultural export businesses. This business tool allows us to administer the intricacies of procurement, receiving, processing, shipping, documentation, and accounting to ensure visibility and traceability throughout the purchase. Our reputation is based on fulfilling contractual obligations to our customers including on-time delivery, quality assurance, and product availability.

The export business is a multifaceted network of intricate functions which all come together in order for our customers to receive their commodities on-time and at the best possible price. Transportation costs are constantly changing as the economy shifts to match supply and demand. Our customer service staff works hard to manage these costs and keep them as low as possible. One way we accomplish this is through effective intermodal planning and carrier rate negotiations.

Since Calaway Trading doesn't consume any of the products we promote, effectively servicing our customers is what has allowed us to remain one of the leading hay exporters. We are confident once you learn more about our company, work with our staff, and we clearly identify your expectations we can meet your needs today, tomorrow, and well into the future.